“Mitel 'SIP Center of Excellence' is pleased to announce that it fully supports and endorses The SIP School and the SSCA” Anshu Prasad, Mitel
“Having a Wiki with this information seems quite helpful” Henning, Columbia University
“This is a great idea based on the discussions I end up having with co-workers about protocols and the different implementations based on the RFC's” Alan, 3Com.
“I can fully endorse 'The SIP School' and the SSCA certification program” Paul Gorrigan, Panasonic.
“Your course was amazing” Hugo, Dataphone Mexico
“We had a conversation and will be providing a Link and Endorsement in the SIP Training section of our Training page” Scott Beer, Ingate.
“I am going through my training. I have to say this is EXCELLENT stuff. I am amazed at the superior quality of this training and in depth information” Brian Tinsley, x5solutions.
“I like what you are offering a lot!!!” Davy, Trinity Convergence.
“My trainers felt that the SIP training was excellent and included all the material that we would normally design into an ILT course” Julian, Siemens.
“I found the SIP training very informative and it has given me a good understanding of how SIP works which is what I was looking for” Patrick, Totalcomm.
“The SIP training was comprehensive and informative, I like the interactive web format and your delivery and style was very good” Martin, Support Span.
“Lots' of good info (even as revision for what I should already know)” Dave, Affiniti
“Fantastic” Roy, Time4Lime
“By far this course is way ahead of the Nortel offering” Tim, Bell Canada
“I did find the training awesome, it helped a lot covering many topics” Kenny, Fulton Communications
“Having just completed the SIP training, I must say that I am VERY HAPPY with the training that was provided by your school” Joe, Avaya
“The training is very helpful and detailed. I can not think of anything negative” Larry, TDS Telecom
“I have to say that this was the best, most informative networking class that I have taken to date” Eric, Marconet
“The SIP Mitel Style course was very informative and I have recommended it to others” Chris, Marconet
“Classes (online) were awesome. They were easy to follow and full of great information” Kent, Hyde Telecom
“Detailed and easy to follow ” Mike, Ottawa-Carleton District School Board
“The SIP School is an excellent resource that I personally recommend.” Alan Percy, AudioCodes
“The course was excellent” José Luis, Telssa - Nicaragua
Login - to access your courses
  Forgotten Password?

News

August 1st 2011 

 

Brand new content going live this week!

So after a few months of hectic writing The SIP school is pleased to roll out its latest updates to the SSCA® SIP training program.  There are the usual changes due to the ever evolving nature of SIP but most notably this time around is a brand new module on SIP and Fax over IP and quite a revamp of SIP trunking, which of course is the one thing everyone talks about in the industry.

Full update details can be found at this link http://cetisgroup.thesipschool.com/newcontent.html

We felt that a module on SIP and Fax over IP was much needed as people are finding that the service works well, badly or not at all and as Fax just doesn’t seem to want to go away then it’s got to be made to work over SIP trunks.  The module teaches the basics of faxing, the transition to Fax over IP, the main FoIP protocols available and then heads off into troubleshooting and testing.  We hope that this module proves a hit and enables people to cope with this old technology running over brand new links.

SIP trunking has also been updated quite a bit with the inclusion of an ITSP checklist.  This list is designed to be a guide for people who are looking to sign up for SIP trunking services but are not sure how to start and what questions to ask.  It’s not an exhaustive list but we think it’s a good ‘stake in the ground’.  Anyone who uses the list and wants to offer suggestions for improvement will be helping everyone out as again, we’ll keep it updated.

 

April 7th 2010

 

Learn how to Market and Sell ‘SIP Trunking’.

 

The SIP School, in conjunction with Maloff NetResults, today announces the general availability of a new on-line and interactive training program entitled “SIP Trunking for the Sales and Marketing Professional.” This three-module course is designed to provide critical information needed by both marketing organizations and sales personnel serving this burgeoning global marketplace.

Jointly developed with Joel Maloff, principal consultant of Maloff NetResults, this new course from The SIP School compliments existing programs but rather than focusing on the technical details, emphasizes an understanding of the rapidly evolving SIP trunking service provider marketplace, marketing considerations such as competitive analysis, pricing and packaging, and product differentiation, and specific sales strategies and tactics. “Having worked with sales agents, marketing professionals, and value-added resellers, I have found no other ready-to-go training program that assists in understanding and successfully selling SIP trunking services, “ said Maloff. “We have created this course with the sales and marketing person in mind.”

The three modules consist of The SIP Trunking Marketplace, SIP Trunking Service Development and Management, and Selling SIP Trunking Services. One of the highlights of the third module is a SIP trunking cost justification template that has been created both as an example and as a model for use in actual cases.  

Graham Francis, CEO of The SIP School said “we are extremely excited to be working with Maloff NetResults as their experience has enabled us to bring to the market a training course that is completely unique as no other course like this exists.  I also think that the cost justification template is a great tool that will help the sales person show actual savings that SIP trunks can bring rather than picking a figure out of the air which I believe a lot of people do which can be misleading”.  Explaining the STCA™ certification, Graham also said “becoming a SIP Trunking Certified Advocate can prove to employers and clients that you understand how SIP trunking has become so important an alternative to traditional business lines“.

To gain access to the course, people will need to visit The SIP School’s main site at http://www.thesipschool.com and click on the ‘Course Catalog’.  Here they will see the list of courses available and be able to make the appropriate purchase.

 

About Maloff NetResults

Maloff NetResults is an Internet and business consulting organization, focused on emerging Internet telephony technologies such as SIP, SIP trunking, and hosted PBX/cloud communications services. The company also specializes in information systems security policies and plans, development of RFPs, and technology project management. Clients include both technology companies and enterprises seeking to apply these technologies.

 

 

 

March 31st 2010

 

The SIP School™ joins the ITSPA

 

The SIP School™ today announced that has joined the Internet Telephony Service Providers Association in the UK.

Graham Francis, CEO of The SIP School said, “Joining the ITSPA is important to us for a number of reasons.  First, we want to support the efforts of the ITSPA in its efforts to encourage the development of the VoIP industry in the UK and Second, to help us gain more visibility to the members of the ITSPA to assist them in their SIP and VoIP training needs”.

The SIP School™ with its SIP training and SSCA® program has become the world leader in SIP education with endorsements and partnerships with the likes of the TIA, Bisci, Mitel, Panasonic, Audiocodes, Avaya’s DevConnect Community, Telematrix, AudioCodes, Ingate and many more.

The ITSPA was formed in March 2004 as a trade association to represent UK-based network operators, service providers and other businesses involved with the supply of VoIP services to business and residential consumers within the United Kingdom and across the European Union. For more information www.itspa.org.uk

 

 

 

February 9th 2010

The SIP School™ to Speak at UCEXPO Olympia, London - March 2010

The SIP School™ announces today that CEO, Graham Francis will be presenting at UCEXPO 2010.

Free to all UCEXPO attendees, the presentation will be held March 10th 15:10, 2010 at Olympia, London, UK.

The seminar called “Deploying SIP Trunks – Getting it Right the First Time”, will take people through a series of steps that they need to follow in order to implement SIP Trunks into their business so that they work first time and will pave the way for a successful transition from traditional links.

Graham Francis says “SIP Trunking is already popular yet 2010 will see implementation numbers rocket! Everyone wants the cost savings that SIP Trunks promise but if people don’t do their homework then installations can be messy and end up costing more. This seminar gives people the insights into deploying SIP Trunks quickly and effectively so that they can start saving money right away.

For more details visit
http://www.ucexpo.co.uk/Speakers/Graham-Francis

For a free Pass to UCEXPO, click here: http://www.ucexpo.co.uk/Register

 

January 5th 2010

The SIP School™ to Speak at Ingate SIP Trunk Summit at ITEXPO East 2010

The SIP School™ announces today that CEO, Graham Francis will be presenting at the new SIP Trunk Summit at ITEXPO East 2010. Sponsored by Ingate® Systems with TMC, these educational seminars bring together leading IP-PBX vendors, SIP trunking service providers and industry thought leaders to provide a comprehensive overview of SIP trunking with key issues faced by enterprises, carriers and VARs today.

Free to all ITEXPO attendees, the Summit will be held January 20-22, 2010 at the Miami Beach Convention Center in Miami, Florida, in room A108/A109.

The seminar called “Deploying SIP Trunks – Getting it Right the First Time” running on Friday the 22nd @ 10am, will take people through a series of steps that they need to follow in order to implement SIP Trunks into their business so that they work first time and will pave the way for a successful transition from traditional links.

Graham Francis says “SIP Trunking is already popular yet 2010 will see implementation numbers rocket! Everyone wants the cost savings that SIP Trunks promise but if people don’t do their homework then installations can be messy and end up costing more. This seminar gives people the insights into deploying SIP Trunks quickly and effectively so that they can start saving money right away.

“Ingate is proud that The SIP School™ will participate in the SIP Trunk Summit,” said Steven Johnson, president, Ingate Systems. “They are a true innovator in SIP and SIP trunking. Graham Francis’s insights will provide an important perspective to the session.”

For more details visit http://www.ingate.com/SIP_Trunking_seminar_Miami_2010.php

For a free VIP Pass to ITEXPO, click here: https://www.tmcnet.com/scripts/itexpo/fl10/itspring10reg.aspx?theplan=D&

Contact details for Graham Francis
Graham@thesipschool.com or follow him on Twitter MrSIP
Web Site – www.thesipschool.com

September 30th 2009

 

TeleMatrix choose The SIP School and the SSCA™

The SIP School has gained another great client and endorsement for its SIP training and Certification program and this time it’s the Colorado-based telephone specialist, TeleMatrix. TeleMatrix is a leader in the provision of telephones to the commercial, hospitality, and health care markets. TeleMatrix has over 7 million analog, SIP and Digital Centrex telephones installed at over 30,000 customer sites worldwide.

On deciding to utilize the services of the The SIP School and also offer these services to their dealer channel via their own customised web portal, TeleMatrix COO Jose Quiros says, “TeleMatrix takes the training of staff and channel partners seriously especially when it comes to SIP.  So being able to offer our proprietary IP Configuration Tool training and The SIP School’s comprehensive SSCA™ certification program, demonstrates our commitment as a market leader in SIP-based telephony.”

The modules include training in areas such as TCP/IP, IP addresses, Switches and VLANs, DSCP and QoS, SIP Server functionality, Time Server, DHCP and TFTP.  The course also includes material specific to TeleMatrix products such as the IP Mass Configuration Utility Installation, and IP Mass Administration Utility (Overview, Setup, Discovering Phones, Checking Status). This will be enhanced with a secure Knowledge Server for TeleMatrix products accessible only to Value Added Resellers that meet TeleMatrix SIP certification requirements.

“Our SSCA™ certification is certainly the only one worth attaining regardless of which training company you choose to use as it’s now recognised by so many important companies and organisations around the world”, states Graham Francis, CEO of The SIP School.

About TeleMatrix
TeleMatrix, Inc. is a certified Minority Business Enterprise (MBE) and leading ISO 9001 and RoHS-certified manufacturer of SIP corded, DECT SIP cordless, analog, and Digital Centrex telephones for hotel, education, health care, and general business applications. Through the 2006 merger of TeleMatrix and Scitec, the combined companies have deployed 7 million telephones at 30,000 commercial customer locations worldwide.
 

 

August 11th 2009

 

 

Audiocodes recommendation for The SIP School™

 

 
The SIP School has gained another big ‘thumbs up’ for its SIP training and SSCA™ certification service and this time it's from Alan Percy the Director of Market Development at AudioCodes. 

 

Alan says, “I’ve found The SIP School materials to be quite helpful in getting our customers and partners started with their SIP education and very easy to use and follow.  For those just getting started with SIP, The SIP School is an excellent resource that I personally recommend.” 

Graham Francis, CEO at The SIP School said: “Getting a recommendation for our training and certification from someone with the standing that Alan has in the world of SIP and VoIP is just great news for us and it again shows that forward thinking companies understand the need for top class training on SIP along with a method for proving skill levels through our SSCA™ certification program. 

AudioCodes Ltd is based out of Israel with locations all over the world.  They design, manufacture and sell advanced Voice over IP and converged VoIP and Data networking products and applications to Service Providers and Enterprises. 

 

 

 

July 28th 2009

 

Brekeke partner with The SIP School™

 
The SIP School has gained another major endorsement for its SIP training and SSCA™ certification service and this time it’s from Brekeke, a growing leader in the IP-PBX and SIP server software market.
 
Brekeke is based out of San Mateo, California and produces SIP Server and IP PBX solutions that can run on Windows, Linux, Mac OSX and Solaris plus many other platforms.
 
As a Brekeke ‘IT Business Training Partner’, The SIP School™ is recommended by Brekeke as the place to go to gain an excellent understanding of SIP which is the protocol that underpins their IP PBX and SIP Server products.
 
Graham Francis, CEO of The SIP School said: “It’s great news for us to be partnering with Brekeke as once again it shows that companies understand that good foundation training on SIP is required so that people can install and support their products more effectively”

 

June 23rd 2009

 

BICSI recognise The SIP School™

The SIP School has gained another major endorsement for its SIP training and SSCA™ certification service and this time it’s from BICSI, the professional association supporting the information transport systems (ITS) industry.

The statement from BICSI is as follows

 

“Effective May 15th, 2009, BICSI recognizes The SIP School training for the following BICSI Continuing Education Credits (CECs).”

The relevant BICSI courses and the number of credits earned via The SIP School are listed here and more information on these courses can be found on the BICSI website @ www.bicsi.org

  • RCDD – 12 Continuing Education Credits (CECs)
  • NTS – 12 CECs
  • Installer – 12 CECs
  • Technician – 12 CECs
  • Certified Trainer – 12 CECs

Graham Francis, CEO of The SIP School said: "Our SSCA™ certification on SIP is a valuable certification for anyone working with SIP to strive for and with more ‘industry giants’ announcing their support over the coming weeks it’s becoming a ‘must have’ for installation, support and network engineers whatever company they work for”.

 

 

June 10th 2009

  • Drpeering, the great Internet Peering Knowledge center 'links up' with us.  check them out at http://www.drpeering.net

 

June 8th 2009

  • Questions and Passmark 'changed' on the SSCA™ test.  80% now required from 55 questions.

 

May 2009


The 'NEW' site goes live.

  • Brand new Interface
  • Avatar explaining it all
  • New Demos and Free Training
  • Access to the Wiki
  • Access to the SIP Directory
  • Access to the SIP Blog
  • Follow us on Twitter

AND....... 

  • Brand new / updated material
  • SIP Trunking module 'Doubles' in size!
  • Session Border Controllers are highlighted in the 'separate' Firewall,NAT,SBC module
  • SIP-T and the PSTN explains about DTMF options
  • General updates re: SIP evolving
  • Updated Quizes
  • Updated SSCA™ question bank (completed by June 09)



March 18th 2009

Convergence Summit (North)

Graham Francis, CEO of The SIP School will be on the 'SIP Trunking' sales oportunites panel on the second day of this summit


Feb 9th 2009

The SIP School 're-commits' to the great work being done at The SIP Center and continues as a 'Priciple Sponsor' of the site


January 29TH 2009

The SIP School at Olympia

The SIP School is running a seminar at the Unified Communications conference in the UK on12th March, held at Olympia, London.  Start time is 1:50pm. They'll be telling everyone about The SIP School, the SSCA Certification track and also the Free SIP community and Directory at the SIP Wiki site....